State Farm® Insurance Agent Mike Contreras
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Joelie Saunders
May 5, 2026
5
out of
5
rating by Joelie Saunders
"Everyone in the office is so nice and accommodating always have good information"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Mike Contreras’s Team. "
Jennifer David
May 4, 2026
5
out of
5
rating by Jennifer David
"Very friendly and fast"
We responded:
"Thank you, Jenny for the 5-star review and for trusting our office with your insurance coverages. "
Therese Buchko
May 4, 2026
5
out of
5
rating by Therese Buchko
"What a pleasant experience it was working with Mike at State Farm. We started to shop around because we were not happy with our current insurance company. We are thrilled to make the change and it was much easier than we expected."
We responded:
"We are grateful for your 5-star review, Therese! Thank you for taking a moment to share your positive rating of Team Mike Contreras State Farm here in Cottage Grove! Please don't hesitate to reach out to us when you need assistance as we are here for you and Tom! :)"
thomas.h ellis
May 1, 2026
5
out of
5
rating by thomas.h ellis
"Tara saved the Day !! Going to the gym this morning: no seat belt, no turn signals, no ID… and the Officer was kind enough to let me off with a warning.. because Tara and State Farm - said I was who I was…. Don’t be stupid like me …. Thanks, Tara"
We responded:
"We appreciate your review, thomas.h. We are so happy that you had such a wonderful experience with State Farm Agent Mike Contreras’s Team here in Cottage Grove ! "
Lindsey Parsons
April 29, 2026
5
out of
5
rating by Lindsey Parsons
"Tera was polite and helpful. Always a good experience when I call."
We responded:
"Thank you so much, Lindsey for your kind words! We're glad Tera was able to assist you promptly. We appreciate your feedback and look forward to helping you again! "
Dave S.
April 28, 2026
5
out of
5
rating by Dave S.
"Celia was awesome to work with. She responded immediately to my request. Mr. Contreras, is fortunate to have her representing his agency...."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for Team Contreras State Farm Cottage Grove!"
Cathy W
April 28, 2026
5
out of
5
rating by Cathy W
"Jenn was so helpful and friendly when I stopped by for some help with an insurance claim. My agent is in Eugene and, hoping to save the gas to Eugene, I stopped by the local State Farm branch for some help and Jenn went out of her way to answer my questions and solved my dilemma... Thank you so much Jenn 🌞👍"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Charlie Vriesman
April 27, 2026
5
out of
5
rating by Charlie Vriesman
"She is kind and caring speedy to help with all your needs and I was pleased with her work"
We responded:
"Charlie, thank you for your kind review. We deeply appreciate your feedback of how Celia helped you! Take care! : )"
lilly waidtlow
April 21, 2026
5
out of
5
rating by lilly waidtlow
"super easy to work with and was super helpful"
We responded:
"Thank you so much, Lilly for letting us know how Jenn helped you! Jenn is an 30 year veteran of State Farm and loves what she does and it shows! Take care! : )"
Jordan
April 21, 2026
1
out of
5
rating by Jordan
"I had a confusing and unprofessional experience with this State Farm agent. I was trying to get auto insurance for myself. After some back and forth, the agent told me: “Sorry, Jordan. I just found out that our underwriting guidelines have changed and we are not able to exclude a domestic partner or spouse from your coverages so currently you are not eligible for auto at State Farm.” After he said that, I asked follow-up questions and made a couple comments, including whether I could simply get insurance without my girlfriend involved at all, since I am not married and I was not even insured with State Farm yet. Although i was insured by state farm a couple months ago by Katie Carl (wonderful agent she even sent me a bday card highly recommend) After I asked those questions, the agent stopped responding entirely. No clarification, no explanation, no follow-up. Being told something that doesn’t make sense and then being ignored when asking reasonable questions is unprofessional. I would not recommend this agent. Edit: Mike, I understand the office was closed and I’m not disputing that. However, there are inaccuracies in your response. My girlfriend’s license was suspended over three years ago, she has since had insurance, and she is currently insured on another vehicle — so it makes no sense that she would not be eligible to be covered. I also stated that I primarily drive my vehicle and that she would only be driving it a couple times a week, not that she is driving it regularly. Additionally, I explained my situation to my agent exactly the same way I explained it to you. Based on that, the statements about eligibility and communication do not accurately reflect my circumstances or my experience, and it is extremely unprofessional to attempt to place blame on the customer—especially when this was so easily proven incorrect by another agent. Any miscommunication was not on my end. Clear communication is a basic expectation and something taught early on in school. I definitely stand by my review."
We responded:
"Thanks Jordan for leaving our office a review and I will address the items you noted as you left out some key information in your review: 1) You not being eligible for auto insurance: You had told me on the phone that your 'domestic partner' drives your vehicle as she does not have her own vehicle/insurance and because she is not eligible due to her license status, that makes you ineligible. 2) Agent stopped responding to your questions: you TEXTED all of those follow up questions beginning at 5:05pm Friday after our office is closed which is why you did not get a response and answers to those questions. I can not speak to the conversation you had with your prior and now again, current agent but if you explained your circumstances to her as you did to me, the outcome would have been the same as at my office. I welcome the chance to discuss this with you further if you would like to meet to do so and wish you well. Regards, Mike"
Heather Long
April 20, 2026
5
out of
5
rating by Heather Long
"Jenn is always great to work with. She's helped me with getting my newly licensed son set up on auto insurance and with homeowners insurance through selling and buying homes. Always friendly and quick."
We responded:
"Thank you so much, Heather for letting us know how well Jenn has done for you and for leaving our office a review! We really appreciate your kind words! "
Ethan Noah
April 17, 2026
5
out of
5
rating by Ethan Noah
"Everything was clearly explained, and she patiently went through everything with me. In addition to raising my insurance levels to an appropriate amount, she actually saved me a lot! Highly recommend!"
We responded:
"Thank you so much, Ethan for the 5-star review and your kind words about how Jenn was able to assist you. Please don't hesitate to contact us if you have any questions about your coverages or anything insurance related and THANK YOU for trusting our office with your insurance! : )"
danny albin
April 17, 2026
5
out of
5
rating by danny albin
"Wouldn't get my insurance through anyone else"
We responded:
"Thank you, Danny, for the 5-star rating! We appreciate your support and are here whenever you need us. "
Matthew Clark
April 16, 2026
5
out of
5
rating by Matthew Clark
"Bought a new car and drove straight to State Farm. It was really easy to get everything switched over. Jenn Caldwell was very nice and really efficient."
We responded:
"Thank you, Matthew for letting us know how Jenn did first you! Please don’t hesitate to call on us whenever you have insurance questions. "
Jack Moore
April 13, 2026
5
out of
5
rating by Jack Moore
"I have been with State Farm for many years and Jenn Caldwell has always been very helpful and knowledgeable about my insurance needs. I highly recommend her and State Farm"
We responded:
"Thank you, Jack, for your kind words and for being a loyal customer over the years. We're glad to hear that Jenn has been helpful and knowledgeable in assisting with your insurance needs. Your recommendation means a lot to us. "
Barbara Castillo
April 4, 2026
5
out of
5
rating by Barbara Castillo
"One week ago as my auto insurance was set to expire I called the number for the office of Mike Contreras and was blessed to talk to Tera. Tera covered all my options for auto insurance and patiently answered my questions. I'm thankful that Tera was able to make sure all my insurance needs were met by the end of our phone conversation. Thank you again Tera!"
We responded:
"Thank you so much, Barbara for your feedback and kind words! It means a lot to us to know how well Tera helped you and made sure your insurance coverage was well suited for your circumstances and all of your questions were answered. We look forward to continuing to help you moving forward. Have a great weekend! : )"
Danny Lane
March 27, 2026
5
out of
5
rating by Danny Lane
"Working with Mike and Celia was easy. They were both friendly and efficient, and I saved money on my new house and car policies. I'm a happy customer!"
We responded:
"Hi Danny, Thank you so much for your kind words! We're thrilled to hear that working with us was easy and that you saved money on your new house and car policies. Your happiness means a lot to us, and we're here anytime you need assistance in the future!"
Miss Functional
March 27, 2026
5
out of
5
rating by Miss Functional
"Jenn is timely, personable and professional - All qualities that are essential in this business. Thank You!"
We responded:
"Hi Miss Functional, Thank you for your wonderful feedback! We're so glad to hear that Jenn’s timeliness, personable nature, and professionalism made a positive impression. We truly appreciate your kind words and look forward to continuing to serve you!"
Lia McTaggart
March 27, 2026
5
out of
5
rating by Lia McTaggart
"Jennifer Caldwell is always friendly, helpful, informative and knowledgeable about the products. I enjoy talking with her."
We responded:
"Hi Lia, Thank you for your thoughtful review! We're delighted to hear that Jenn’s friendliness, helpfulness, and expertise have made your experience enjoyable. We appreciate your kind words and look forward to assisting you again soon!"
QQplx
March 26, 2026
5
out of
5
rating by QQplx
"Tera is wonderful and extremely knowledgeable, helped explain my policy to the “T” so I fully understood what I am paying for, and got me an awesome quote. Thank you!"
We responded:
"Thank you, QQplx so much for your kind words! We’re thrilled to hear that Tera was able to clearly explain your policy and help you find a great quote. We appreciate your trust and look forward to continuing to support you. If you ever have any questions, don’t hesitate to reach out!"
Kathie Riddle
March 25, 2026
5
out of
5
rating by Kathie Riddle
"Mike and his staff are so amazing to work with. The prices for auto insurance always fit into our budget. Not often do we find a company that goes above and beyond and customer service is #1 with his office. Thank you for being there."
We responded:
"Hi Kathie, Thank you so much for your kind words! We're delighted to hear that Heather and I provided you with patient and thorough support, and that they were able to find a policy that fits your budget—especially in today’s market. Your recommendation means a lot to us! If you ever need any further assistance with your auto or home insurance, please don’t hesitate to reach out. Best regards, Mike"
Litcy Peralta
March 23, 2026
5
out of
5
rating by Litcy Peralta
"Celia is very helpful. I’m Satisfied with the great service I received for the insurance I needed."
We responded:
"Thank you so much, Litcy! We're thrilled to hear that Celia provided you with helpful and great service. Your satisfaction means a lot to us, and we're here for you whenever you need assistance with your insurance."
Hatem Alnasian
March 23, 2026
5
out of
5
rating by Hatem Alnasian
"I got a friendly quick call from Celia, and it took less than 2 minutes to set up my policy. Thank you."
We responded:
"Thank you, Hatem! We're glad to hear that Celia was able to assist you quickly and with a friendly approach. We appreciate your trust and are always here to help with your insurance needs!"
Brad Taylor
March 23, 2026
5
out of
5
rating by Brad Taylor
"Great customer service on my request"
We responded:
"Thank you so much for your kind words, Brad! We're thrilled to hear you had a great experience with our customer service. If you need anything else, we're always here to help!"
Jillian Scott
March 20, 2026
5
out of
5
rating by Jillian Scott
"Amazing customer service! Vary helpful and friendly!"
We responded:
"Thank you so much, Jillian for your kind words and for trusting our office with your insurance needs! Have a great weekend 😊"